Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. Orders placed during peak sale periods may require an additional 1–2 business days for fulfillment.

Shipping Methods & Delivery Times

We offer worldwide shipping with tracked delivery services. Estimated delivery times after dispatch:

  • Standard Shipping: 7–15 business days for most regions
  • Expedited Shipping: 3–7 business days (available at checkout for select countries)

Delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays, which are outside our control.

Shipping Rates

We offer free standard shipping on all orders over $99 USD. For orders below $99, shipping fees are calculated at checkout based on destination and package weight.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and link. You may use this link to monitor the status of your delivery in real time.

International Shipping & Duties

International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the sole responsibility of the customer. We have no control over customs policies and cannot predict exact fees.

Shipping Issues

If your tracking shows delivered but you have not received your package, please contact your local carrier first. If the issue remains unresolved, you may reach out to our customer service team within 10 days of the estimated delivery date for further assistance.